Effective Date: 08/06/2026
Last Updated: 08/06/2026
Copper Hive (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit https://copperhive.co.uk (the “Website”) and use our services, including the purchase and delivery of digital products.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK laws.
By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.
1. Information Collection and Use
1.1 Personal Information You Provide
When using our Website or purchasing digital products, you may voluntarily provide information, including:
Name
Email address
Contact details
Payment and billing information (processed securely via third-party services)
Any personal data submitted through contact forms, comments, or support requests
1.2 Automatically Collected Information
When you access our Website, we may automatically collect:
Log Data: IP address, browser type, operating system, referral sources, pages visited, and access times
Cookies & Tracking Technologies: Used to support basic functionality and gather anonymous statistics (see Section 6)
1.3 Information from Third-Party Plugins
The following plugins are active on our site and may collect or process data in accordance with their respective privacy policies:
Antispam Bee – Filters spam using IP address and behavioral analysis
Burst Statistics – Collects anonymous usage data without sharing with third parties
Complianz – Manages cookie consent preferences
Wordfence Security – Logs IP addresses for security and malware prevention
Other active plugins (Spectra Blocks, LiteSpeed Cache, Rank Math SEO, Updraft Plus, Broken Link Checker) do not collect identifiable personal data.
2. How We Use Your Information
We use your data to:
Process and fulfill digital product purchases
Improve website functionality and user experience
Respond to inquiries and provide customer support
Protect the Website from spam, abuse, and security threats
Analyse site performance via privacy-friendly tools
Fulfill legal and tax obligations
We do not sell or rent your personal data to third parties for marketing purposes.
3. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
Consent – When you voluntarily provide personal data (e.g., forms or newsletter sign-up)
Legitimate Interests – To maintain site security, usability, and performance
Legal Obligations – When necessary to comply with tax, fraud, or data protection laws
4. Sharing Your Information
We may share personal data with:
Security and backup tools (e.g., Wordfence, Updraft Plus) to maintain website integrity
Legal authorities where disclosure is required by law
Some service providers may transfer and process your data outside the UK. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and data processing agreements in line with UK GDPR.
5. Data Retention & Security
5.1 Data Retention
Contact form submissions: retained for up to 6 months
Security logs: retained for 90 days
Anonymous analytics: retained for up to 12 months
Digital purchase records: retained for up to 6 years, in line with HMRC accounting regulations
5.2 Security Measures
We use appropriate security technologies and procedures, including:
SSL/TLS encryption for secure transmission
Wordfence firewall and threat monitoring
Routine backups via Updraft Plus
Despite our efforts, no method of internet transmission is 100% secure. We encourage you to take standard precautions (e.g., using strong passwords).
6. Cookies & Tracking Technologies
We use cookies to support core functionality and improve user experience. Your consent for non-essential cookies is managed via Complianz.
6.1 Types of Cookies We Use
Analytics: Used by Burst Statistics to collect anonymous metrics
Security: Used by Wordfence to detect threats and manage firewall
You may disable cookies in your browser, but this may limit certain features.
7. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Rectify inaccurate or outdated information
Erase your data (“right to be forgotten”) where applicable
Restrict how we use your data
Object to processing in certain contexts
Withdraw Consent at any time (for consent-based processing)
Data Portability – request a copy of your data in machine-readable form
How to Exercise Your Rights:
📧 Email us at: contact@copperhive.co.uk
We will respond within 30 days in accordance with UK GDPR.
8. Children’s Privacy
Our Website is not directed at children under 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us and we will delete it.
9. Third-Party Links
Our Website may contain links to external websites. These are provided for convenience and do not constitute our endorsement. We are not responsible for the privacy policies or practices of third-party websites.
We recommend reviewing their privacy policies before submitting any personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal obligations or website functionality. Updates will be posted on this page with a revised “Last Updated” date.
📅 Last Updated: 08/06/2026
11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
📧 contact@copperhive.co.uk